- Our policy lasts 30 days. If 30 days have gone by since your order has been delivered, unfortunately, we can’t offer you a refund or exchange.

- To be eligible for a return, your order must be unused and in the same condition that you received it. It must also be in its original packaging

 

- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

 

- For sizing issues of clothing items, you will be elligible for our free return/fees policy by re-ordering the product with the correct size then you can get a refund on your previous item.

- Customers are responsible for paying any customs and/or VAT fees, postal companies will likely return the package back to you if these are not paid within 30 days.

- If you are shipping an item over $50, a tracked shipping service is required, this will help limit any issues in us receiving the return.

 

Please email support@saiyanflex.com or use our contact page to initiate a refund.